1.800.862.5965  •  September 7, 2010
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FAQs - Webmail Interface

How can I change my E-Mail address? Can I have more than one E-Mailbox on my account?


1.) If you have your own domain hosted with CyberLynk then you can administer your email by going to http://mail.yourdomain.com:8383 (note: replace yourdomain.com with your actual domain name).

2.) If you would like a FREE email address from CyberLynk please send an email to support@cyberlynk.net requesting a new email address. Please provide what you would like your new address to be along with a password. You can select from an email address at CLSURF.COM or CLMAIL.COM.

 

If you receive a mail message with an attachment and you want to forward it using the web interface, the attachment does not get forwarded


Not completely true. Go to Options, Preferences in Web Messaging as a user. Check Forward Attachments: Include Attachments and then Save. Now it will.

 

I'm receiving a lot of junk E-Mail. When will it stop?


Unsolicited Commercial E-Mail, also known as UCE or "Spam," is one of the biggest problems facing the net today. While CyberLynk does not sell lists of its members' addresses to the spammers sending out this type of E-Mail, or anyone for that matter, there are many unscrupulous web sites that do -- and spammers can pick your address up from any online forms you fill out.

It is best not to send an "unsubscribe" response to a bulk E-Mail, since many times they send out messages without knowing if it is an actual address until you respond.

If you have your own domain hosted with CyberLynk and you are the Email Administrator you can create RULES to filter out unwanted emails, please log into the webmail interface for your domain and select CHANGE PROCESSING RULES from the drop down box.

 

 

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